Dolphin Debit Access—a privately-held company—began with a simple idea: provide a single-source solution to help credit unions and community banks lower the overall costs associated with in-house ATM management. With more than 45 years of combined ATM/EFT experience, our founders set out to change the way ATM networks impact profitability by changing the service model entirely. Since 2005, our ATM management services have helped numerous financial institutions reduce ATM network costs by as much as 30 to 40 percent. You can find either of our principal offices in Houston, Texas or New Orleans, Louisiana.
what we do
Dolphin Debit Access provides financial institutions with a more efficient alternative to in-house ATM management. We provide complete, worry-free ATM network services covering every aspect of ATM management, from site prep and equipment procurement to system updates and cash management.
We are ATM management specialists with decades of experience. It’s what we do best; which leaves our client free to focus on what they do best: running successful financial institutions.
Leadership
Timothy A. Fanning
Chief Executive Officer
Tim Fanning joined Euronet in 1997 and is currently the CEO of EFT Americas, focused on ATM outsourcing for financial institutions as well as independent ATM placement in the Americas, utilizing the Euronet Operating model, Euronet’s Ren and EFTS processing and monitoring technology.
Tim previously served from 2013-2021 as CEO of Pure Commerce, Euronet’s e-commerce, merchant services and ATM payments, DCC and MCP, foreign exchange solution division. Prior to this role, Tim served at Euronet as the Chief Operating Officer of Euronet’s Money Transfer segment from 2007 to 2012. In this role, Tim was responsible for the strategic and operational leadership of the Money Transfer segment’s sales, marketing and agent networks, product and P&L management on a global basis.
In his many capacities, Tim has leveraged his EFT banking relationships, strategic planning, payments, and fx solution comprehension, P&L oversight and management experience to lead the business development efforts for each Euronet segment with a focus on high-growth regions and relationships.
Early in his tenure with Euronet, Tim held several key management roles within Euronet’s EMEA segment including VP of Bus Dev, leading acquisitions and operations related activites in the Central Eastern Ueropean (CEE) region and as MD of Greece, Czech, Slovakia, Ukraine and Romania operations. During his tenure in the EMEA EFT segment, Tim originated and oversaw significant business relationships, developed and managed operational and P&L responsibilities with Citibank, Raffeisen Bank, Piraeus Bank, Unicredito, Erste Bank, Banco Comercial Prtugues, OTP and Bank of Cyprus in Romania, Ukraine, Greece and other markets.
Tim practiced law at McCarthy, Duffy, Neidhardt and Snackard from 1997 to 1997. From 1987 to 1993, he served in various roles for Toronto Dominion Bank in Chicago. Tim holds a Juris Doctorate from the University of Notre Dame Law School and a Bachelor of Arts in economics from the University of Notre Dame.
Toby Salsman
Chief Technology Officer
Toby Salsman has more than 15 years of executive leadership experience in the financial services industry and more than 20 years in information technology. Toby currently oversees all technology at Dolphin Debit Access including ATM operating systems, software, application development, transaction processing, and advanced ATM functionality related to image capture and remote tellers. He was previously Senior Vice President of Payments & Technology for Columbus Data Services, where he architected and managed an active/active payments processing platform which drove over 100,000 ATMs, across 400 financial institutions, and over 50 million transactions monthly. During his time at Columbus Data Services, he also led information services, data warehousing, business intelligence, online transaction processing, and payments support operations. Earlier in his career, he had lead developer and system administrator roles at the U.S. Court of Appeals Fifth Circuit, Appro Software, and First NBC. He has a degree in computer science from the University of New Orleans.
Mark Chiles
SVP, Director of Sales
Mark Chiles joined Dolphin Debit in 2020 and currently serves as SVP, Director of Sales. Mark has over 30 years of selling experience serving the financial industry, with over 20 years in sales leadership.
Over his career, Mark has provided an array solutions representing virtually every aspect of retail banking needs. Before joining Dolphin, Mark spent much of his career with U.S. manufacturers, Cummins-Allison Corp and Diebold, Inc, where he was a perennial sales award winner. From 1994 to 2014, Mark exceeded sales goals 19 of 20 years. While at Cummins, Mark was instrumental in developing sales strategy around the launch of their ATM offering, while leading sales for the company.
Mark has relied on honesty and integrity as ethical cornerstones and has developed a reputation of going the extra mile in delivering comprehensive solutions for his clients.
Joe Woods
SVP, Marketing and Partnerships
Joe Woods has spent 20+ years serving the financial services industry. During his tenure in the industry, Joe has worked for several organizations including Dun & Bradstreet and Liberty Enterprises. Joe was AVP and Director of Sales for Corporate One FCU and co-founded Legacy Member Services in 2009, an organization that now serves over 1,200 clients. Most recently, Joe served on the senior management team at CU24, a payments network CUSO. During his time at CU24 Joe grew the sales organization and revenue over 50%. Joe has written numerous payments-related articles and has spoken at various conferences throughout his career. In 2016, Joe received the Credit Union Development Educator (CUDE) certification from the National Credit Union Foundation. Joe has an undergraduate degree in Telecommunications from Bowling Green State University.
Paul V. Gandolfi
VP, Branded Sales Director
Paul is a member of the initial Dolphin Team, brought onboard by founder Gary Walston shortly after the company’s formation. This historical context allows him to bring a unique perspective to Dolphin’s modern business lens. During his tenure at Dolphin, Paul has worn many hats and has been instrumental in Dolphin’s growth and development within the financial services space. Prior to Dolphin, Paul served as EVP/COO of the ASC Group and President of ACSI the technology services arm of the group. In both positions Paul maintained P&L responsibility and operational management oversight. Currently Paul oversees our Branded Sales program and serves as a senior member of our sales team. Paul holds a BBA in Strategic Management from The University of North Texas.